Thank you for shopping with Femizone through Femizone.com.
We take utmost care to process and deliver your orders safely and on time.
1. Order Processing
- Orders are generally processed and dispatched within 2–3 business days after successful payment confirmation.
- Orders may take additional time during festivals, holidays, promotional periods, or periods of high order volume.
- Once your order has been dispatched, tracking details will be provided wherever available.
2. Shipping Charges
- Free shipping is available on all orders with a total order value of ₹499 or above.
- Orders below ₹499 will be subject to applicable shipping charges.
- The applicable shipping charge will be displayed at checkout before the order is confirmed.
3. Delivery Time
Orders within India are generally delivered within 3–7 business days after dispatch, depending on the delivery location and courier serviceability.
Deliveries to remote or difficult-to-reach locations may take additional time.
Delivery timelines are indicative and may be affected by circumstances beyond our control, including weather conditions, transportation delays, strikes, natural events, courier delays, or other unforeseen circumstances.
4. Shipping Partner
Payments may be processed through third-party payment service providers. We do not store your complete credit card, debit card or other payment credentials on our own servers.
5. Order Tracking
Once your order has been shipped, tracking details will be provided wherever available. Customers can use the tracking information to monitor the status of their shipment.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address, PIN code, and contact number at the time of placing the order.
If an order is returned to us because of an incorrect or incomplete address, refusal to accept the shipment, or repeated delivery failure, additional shipping charges may apply for re-dispatch.
7. Delayed or Lost Shipments
While we work with Delhivery, delivery delays may occasionally occur due to circumstances beyond our control.
If your shipment appears to be delayed or lost, please contact us with your Order ID. We will coordinate with Delhivery and assist you in resolving the issue.
8. Damaged Package at Delivery
If your package appears damaged at the time of delivery, please refer to our Return, Refund & Cancellation Policy for the procedure to report the issue.
9. Shipping Locations
We currently provide shipping within India only.
We do not accept or process international orders and do not provide international shipping.
9. Contact Us
For shipping or delivery-related queries:
Email: sharvaasweb@gmail.com
Phone: 8939900966
We reserve the right to update this policy from time to time. Any changes will be published on this page.